Services
Management
CenterPoint Hospitality offers 50+ years of combined experience positioning or repositioning an asset via our talented team of hotel operations professionals. We provide a turnkey solution to hotel management for our investors — effective operating strategies that yield solid financial performance.
Operations
- A field- and office-based operational team that supports property-level managers on a day-to-day basis
- Direct oversight of all assets to ensure optimal performance metrics are achieved
- We lead our team members with a service-driven culture
- Top priority is assigned to guest satisfaction and online reputation scores through brand-mandated software
- Regular scheduled inspections of assets with a multi-point inspection report via task management software
Sales & Marketing
- Results-oriented corporate sales team that supports property-level sales at various levels
- Building strong relationships with clients via community engagement and marketing strategies
- Digital and social media management
- CRM tools that help owners and managers keep accurate records of sales team performance
Revenue Management
- Active revenue management of assets to ensure RevPAR penetration and growth in market share
- Driving occupancy via all distribution channels
- Leveraging social media channels to create and drive demand to our hotels
- Enrollment in brand revenue management systems to ensure the highest indexes are achieved
Human Resources
- Full-service payroll and reporting
- Custom HR solutions based on company size
- Training led by our field experts on a regular basis
Accounting
- A variety of accounting and bookkeeping services
- P&L generation
- Vendor management and payments
- Contract negotiations
- Budget and forecasting reports (as needed)
